Frequently Asked Questions

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Quick Navigation: FAQ Home Sales Pre-Sales E-mail Support DNS FrontPage FTP ASP.Net Active Server Pages (Classic ASP) General Datacenter Q.)How can i FTP to my site before my domain name is pointing at your network? A.) You can access your FTP accounts without having a domain name pointed at the site by using the FTP server IP address instead of the hostname. In order to find the IP address of your FTP server do the following: * Login to your Helm control panel * Click Domains * Click your domain from the list * Click FTP Accounts * Click any of the accounts from the list * The FTP Server IP is displayed on the screen * Enter the IP into your FTP software instead of the server name * You can now connect with your FTP username and password Related FAQs What is FTP? Can I create different FTP users for sub directories within my web space? How Do I Login to my account via FTP? I am not able to FTP into my account with the correct username and password. Are there special settings that need to be configured? Is anonymous FTP supported? Information FAQ ID: 58 Created on: May 25, 2005 Views: 3478